Shipping

Order Processing
Soon after placing your order, you will receive an order confirmation email. It is at this time that we will begin processing your order. Once your order has been shipped, you will receive a shipping notification email from us containing your tracking number.

Packaging
All packages are discretely shipped in a plain cardboard box from Vibrator.com's parent company Acme Media, LLC. Packaging does not refer to Vibrator.com.

Discreet Shipping

Order Fulfilment
Orders are shipped within 72 hours* of order placement. Express Mail orders will be given priority and usually ship within 24 hours*. Orders placed after midnight EST Friday night will not be processed until the following business day. USPS and UPS cannot guarantee shipping on a specific day.

Please refer to the following chart for US shipping rates and delivery times:

Service Price Delivery Time**
USPS Priority Mail $8.00 3-5 Business Days
UPS Ground $8.00 3-5 Business Days
USPS Express Mail $25.00 + $2 per item 1 Business Day

* on normal business days
** delivery time reflects the carrier's actual time, while the package is in transit

For your convenience and faster delivery, orders are dispatched from the closest distribution center when all products are in stock and available for shipment. See the map below to find your nearest distribution center.

Distribution Points

Shipping Restrictions (PO Box, APO, FPO)
Please allow up to 2 weeks for delivery. If you are shipping to a PO Box or military address, please note that UPS does NOT ship to these addresses. All orders to APO's and FPO's are sent via USPS.

International Shipping
All international orders to countries other than Canada are sent via Global Priority Mail

International shipping could take up to four weeks depending on the destination country. International shipments should take 2-3 weeks. We are not liable for any tariffs, import duties or international taxes imposed outside the US. You are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that we are unable to issue refunds or credits for items seized by customs or for the shipping costs. If you choose to abandon your package rather than pay customs duties, we will not issue a refund for your order. Global Priority Mail will not release shipments without a signature, so please be aware that you will need to either sign a door tag or sign for the package directly.

Service Price Delivery Time
Canada USPS Global Priority Mail $27.00* 1-3 Weeks
Canada FedEx Intl. Ground $40.00 1-2 Weeks
Intl. USPS Global Priority $37.00* 2-4 weeks

We are required by customs to describe the contents of the packages we send internationally; for confidentiality reasons, we will use terms such as "plastic toy" and "lotion."

*This is for the first item only. There will be an added $2.00 charge for each additional item.

Free Shipping
Free Shipping on orders over $75 USD. Offer only available to products being shipped to addresses within the United States.

 
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